Skip to content
Language / Currency Sidebar

Language

Currency

Health Tips

A Quarter Of Gen Z And Millennials Have Never Answered A Phone Call, Survey Finds

by BiotechAusway 08 Feb 2026

The way we connect with loved ones has undergone a dramatic transformation. Do you remember handwritten letters? Today's young adults (aged 18-34) seem to be bypassing phone calls altogether, with a quarter admitting they've never even answered one, according to The Metro.

A recent survey reveals a clear shift in communication preferences. Texting reigns supreme, with over 70% of young adults favouring it. Voice notes are also gaining traction, being preferred by nearly 40%. This trend seems linked to a general dislike of unexpected calls; more than half associate them with bad news.

Interestingly, this aversion to phone calls isn't shared by older demographics. Only 1% of those aged 35-54 prioritise texts over calls.

The survey suggests a generational shift in communication styles. Phone calls, once a revolutionary tool for connection, are seemingly declining in favour of asynchronous methods like texting and voice notes.

As reported by The Metro, the younger demographic has played a notable role in the accumulation of 1.3 trillion online messages and 36 billion text messages exchanged in the UK from 2012 to 2022.

A prevalent explanation for their reluctance to answer phone calls is the perceived pressure associated with them. More than half of them anticipate negative news when receiving unexpected calls.

Younger individuals generally prefer scheduled phone conversations as the primary means of communication.

Professor Cary Cooper, an organisational psychologist, affirmed to iNews UK that the decline in phone calls is indeed occurring. However, he suggests it presents a double-edged sword for our mental wellness.

" What is ideal in working relationships is face-to-face," he explains. Cooper adds that where face-to-face isn't possible, the nearest you can get to it is better: video is better than audio, and audio is better than text. The worst of all worlds, though, is email.

Prev Post
Next Post
Someone recently bought a

Thanks for subscribing!

This email has been registered!

Shop the look

Choose Options

Edit Option
Back In Stock Notification
Terms & Conditions
What is Lorem Ipsum? Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. Why do we use it? It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

Choose Options

this is just a warning
Login